As someone who has taught in the public sector for approximately fourteen (14) years, I have had to learn ‘good’ customer relation skills and have come to expect the same from others with whom I do business. I had countless cogent experiences with individuals in Customer Service at the University of the West Indies, Mona Campus, which speaks to a trend in ‘poor’ service from that department. However, it appears that some of the ‘customer service and billings’ representatives are either untr...
By Paul Andrew Bourne, MSc. (candidate), Bsc. (Hons) Economics and Demography Introduction Albert Einstein, the renowned physict and pioneer in his contributions of natural phenomena to the natural sciences, in an attempt to display his academic prowess and show the scope of his ‘ideashanal’ made a sweeping position statement on economics that reads “The economic anarchy of capitalist society as it exists today is, in my view, the main cause of our evils. Production is carried on f...
In retrospect, I spent one entire year in an eleventh grade English Language class in which the teacher who had a Masters Degree in English, from the University of the West Indies, Mona Campus, found the need on one occasion to write on the chalkboard. Being that I was a primary non-communicator of the Queen’s dialect and that I was fed a rich diet of the African and European languages combined (i.e. patois), mastery of Standard Language proved a burdensome task to say the least. My la...
INTRODUCTION Since men’s early recognition of self, and a basic understanding of the unbounded universe, they have used various plants in aid of their social development. Be it as it may that the resulting experiences are oftentimes highly deceptive because of a particular epistemology, peoples continue to work assiduously in order to attain a particular lifestyle what Maslow called “self-actualization.” This reality is the thrust behind the increasing dependency on external stimu...
The government of Jamaica and by extension the ruling People’s National Party (PNP) through the Minister of Education, the Most Honourable Mrs. Maxine Henry-Wilson, recently took a principled and land marked position. They argued to allow all the current students (May 2004) of the University of the West Indies, Mona Campus, to write their April/May 2004 examinations despite the candidates’ inability to pay their tuition fees. Was the University of the West Indies’ top executives including...
Some Jamaicans habitually use the above quotation in a pejorative manner about deported individuals. This ideographic has seemingly crept into the psyche of the average person. So much so that many peoples are promoting their individualized positions on the issue as ontology. Therefore, when Professor Headley’s findings on the “politics of deportees” were published on September 27, 2004, that there is no correlation between crime and deportees, the universalized myth of the past was challe...
On July 1, 2004, an associate of mine, who is a student of the prestigious University of the West Indies, Mona Campus, asked that I assist her in drafting a letter for a parent who wants her son, who was not placed in one of traditional high school by the GSAT results, to attend the noble St. George’s College. The mother of the 12-year old boy is fearful of the child’s father temperament in regards to their son. The father, on the other hand, believes that his child must attend the College....
Mishkin (2003, pp.11) posits that inflation is a monetary phenomenon. This is created by ‘more money chasing too few goods’. If goods and services are scarce in a particular locality, an increase in money supply will fuel a higher valuation of the same commodities. The reality here is businesses and government are forced to pay higher costs for products. This phenomenon affects the economy. Wilson (1982, pp.118) concurs with Mishkin’s position, when he forwards the argument that gover...
Over the years, God has had two faces. On one instance, he had the heart of mother Theresa; the Red Cross; UNICEF; Father Monsignor Richard Albert and sometimes the Salvation Army. On another occasion, he was a hungry boar with the kindness of intent to maim and mow humans like the Tsunami. Although God is ‘love’, has understanding and knowledge of all things, some members within Christendom and Other religiosity have made him out to be a vicious monster, lacking in basic tolerance and...
The issues of trade and the gains thereof are of immense significance to economists, sociologists, political scientists and non-academic alike. Trade directly and profoundly impacts on peoples’ welfare. As such, many proponents in favour of international trade wholesale and blindly ascribe to free trade as they see the gains from trade and the benefits there from as the saviour of participation countries. Many of them do this without critically analyzing the disbenefits of trade on t...