Paul Andrew Bourne, B.Sc. (Hons), Dip. Edu. As someone who has taught in the public sector for approximately fourteen (14) years, I have had to learn ‘good’ customer relation skills and have come to expect the same from others with whom I do business. I have had countless cogent experiences with individuals in Customer Service at the University of the West Indies, Mona Campus, which speaks to a trend in ‘poor’ service from that department. However, it appears that some of the ‘customer ...

Paul Andrew Bourne, BSc. (Hons.); Dip. Edu. INTRODUCTION The author has been intrigued by the BARBADIAN and BAHAMIAN economies and how those counties have outperformed the JAMAICAN economy from the vantage point that the latter leading in the 1970 was the economic giant of the Caribbean and Latin America. The economic environment, the political directorates’ management team and the social amenities are all aspects of the reason that explains why such a situation may have occ...

Some Jamaicans habitually use the above quotation in a pejorative manner about deported individuals. This ideographic has seemingly crept into the psyche of the average person. So much so that many peoples are promoting their individualized positions on the issue as ontology. Therefore, when Professor Headley’s findings on the “politics of deportees” were published on September 27, 2004, that there is no correlation between crime and deportees, the universalized myth of the past was challe...